Privacy Policy

Effective date: March 31, 2026

1. Introduction

This Privacy Policy describes how SpaceRouts ("we", "us", or "our") collects, uses, and protects information when you use the SpaceRouts VPN application and website (spacerouts.com). We are committed to protecting your privacy and keeping your personal data secure.

2. No-Logs Policy

SpaceRouts maintains a strict no-logs policy. We do not collect, monitor, or store:

• Browsing history or website destinations
• VPN traffic content or data
• Connection IP addresses
• Session timestamps or duration
• DNS queries
• Bandwidth usage per session

3. Information We Collect

We collect only the minimum information necessary to provide our service:

• Email address — used for account creation, delivering access keys, subscription notifications, and customer support
• Order identifier — used to track active subscriptions and process renewals

We do not collect your name, phone number, physical address, or any other personally identifiable information beyond what is listed above.

4. Payment Processing

SpaceRouts does not directly collect, store, or process payment card details or financial account information. All payments are handled by our third-party payment processor:

• FreeKassa — processes card payments and electronic wallet transactions

Your payment information is governed by FreeKassa's own privacy policy. We only receive a transaction confirmation and order identifier from the payment processor.

5. How We Use Your Information

The information we collect is used solely for the following purposes:

• Providing and maintaining the VPN service
• Sending access keys and subscription-related notifications
• Responding to support requests
• Preventing fraud and abuse of the service

6. Data Sharing

We do not sell, trade, rent, or otherwise share your personal information with third parties for marketing purposes. Information may only be disclosed if required by applicable law or a valid legal process.

7. Data Retention

We retain your email address and order information for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law. You may request deletion at any time by contacting us.

8. Data Security

We implement industry-standard security measures, including TLS encryption for data in transit and secure storage for account information. While no system is completely secure, we take reasonable steps to protect your data from unauthorized access or disclosure.

9. Children's Privacy

SpaceRouts is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected data from a child under 13, we will promptly delete it. If you believe a child under 13 has provided us with personal information, please contact us at support@spacerouts.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page with a revised effective date. We encourage you to review this page periodically. For significant changes, we will make reasonable efforts to notify users via email.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: support@spacerouts.com
Website: spacerouts.com